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Customer Testimonials
Precision Automotive - Customer Satisfaction Survey*
Question |
Average Score |
1. |
Were you satisfied with the ease of scheduling an appointment? |
99.30% |
2. |
Were you greeted in a prompt and friendly manner? |
98.8% |
3. |
Were you satisfied with the explanation of services and charges? |
97.8% |
4. |
Were all the requested services performed to your satisfaction? |
98.3% |
5. |
Were the services performed in a timely manner? |
98.5% |
6. |
How would you rate the quality of the work performed? |
98.4% |
7. |
How would you rate the cleanliness of the facility? |
98.4% |
8. |
How would you rate your overall experience? |
98.3% |
9. |
Would you return to this facility for future work? |
99.7% |
10. |
Would you refer a friend to this facility in the future? |
99.6% |
* 898 respondents as of 8/6/2006
I am pleased that I saw your coupon in the value pack. Previously, I was taking my Honda to a dealer. - Georgeen T.
The staff is very friendly and professional. They are always very thorough in servicing my car. They will work around your schedule. - Laura C.
I think Kevin & Ben are outstanding individuals, they're always so professional & courteous. They always give such outstanding service, unlike service given other places. THEY ARE GREAT!!!!! Thanks to both of them, I'll always return to Precision. - Rod A.
I appreciate the prompt service. Thank you... - Wolfgang T.
New customer waiting room with TV and PC with Internet is a great idea. I doubt any other shop has such a nice set up...but I have no desire to find out because service at Precision is top notch. - Lynn D.
AND, I love the blue loaner car! Many thanks....Lee D.
You guys are great -- what more can I say? Oh, yes, when will you be opening another Precision Auto in San Ramon??? :) - Mary F.
You guys are fantastic....thank you! See you in 3,500 miles... - Monica L.
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Honda 
