Pleasanton Auto Repair

Always great service, they've been keeping our Accord going strong since it was purchased new in 2011! Service: General repairs & maintenance

Excellent service..

Very nice & convenient, took me right away ,and I trusted thier diagnosis and they got the work done the same day at a reasonable price.I will give them 4 🌟 Service: Brakes

Very professional and courteous. Had a used car check up and they did a great job explaining everything.

Very responsive and got me in last minute so my daughter could have working taillights for her DMV driving test. Highly recommend. Thanks Ken!

They did excellent job of installing headlights. Great communication and very responsive. (Dropped off at dealership and another shop who wouldn't install headlights AFTER we called, told them about after market part and even had to reschedule drop-off).

I planned for auto repair in advance. I don't live in Pleasanton but I arranged service with a drop off early in the morning and took time off of work. This was perfect because I could head back to my home after morning servicing before the hideous commute traffic of the area. During the day I was able to teach a youth class and visit some friends in Pleasanton and I was working around the auto shop's stated schedule. I dropped the car off in the morning per their specified drop off timing. I was told that the car would be ready by 1 PM or they would call me. My class went overtime and I wasn't able to make it there until 2 PM. When I arrived I was informed that they had not even begun work on my car because they were just so busy with so many cars. Over scheduling themselves was not a situation they brought up to me during drop off nor should it be my problem. They should schedule what they can manage without putting the onus on the customer to just keep waiting. They informed me that it would be nearly an hour before they could consider getting my car into the schedule and the traffic was already piling up on a Friday. I had to demand my keys back more than once and turn down their offers to drive nearly an hour out of my way each way with a rental on another day when I didn't have the day off to convenience their business hours schedule. I left without my car serviced being informed by them and told that this is not reflective of their performance. It is my one and only experience with them therefore it is reflective of their performance with my business. I will have to take more time off that I don't get to spend with my family to get this done somewhere reliable.

Great service, as always. Made an appointment 2 days ahead for an oil change for my MDX, and everything was executed well and for a fair price. Thx!