Pleasanton Auto Repair

Yesterday I brought my car in for an oil change. Got there at 8am and was greeted by Matt who welcomed me and brought my car into a bay immediately. One hour later I was told that the car was finished and ready to check out. I left and when I got to my office I checked my calendar for a upcoming appointment. It was then that I realized that I was scheduled for this oil change the following week!!! Thank you , Matt for never calling attention to this fact, never making me feel less than welcomed and valued and thank you to James’ team for finding room for my car and never questioning my appointment but being totally focused on servicing me in the best way possible. Thank you, Team Precision!

Don't hesitate, let this be your first and only call for vehicle servicing... Diagnostic / Ignition Repair After doing my own tune up on 2011, Lexus, is250, my vehicle started to sputter, idle rough, check engine light and misfires... mind you, I do not trust many shops and prefer doing my own work unless it is past my ability. I couldn't figure out what was wrong, considering that I purchased the "correct" parts for my vehicle and it wasn't my first tuneup. I can replace parts but diagnosing problems isn't up my ally, so I decided to take it to a shop. I called a few "Lexus specialist" told them what I replaced, what was going on and asked if I could bring it in. They all said no and recommended me to take it to the dealer. "P.A.R." Was my last call, but should have been my first! They were so confident they could find the problem that they simply told me to bring it in. I felt their confidence level was to good to be true but I made an appointment and decided to give them a shot over the dealer (based on yelpers ). The moment I walked in, I felt that the shop wasn't shady, felt upscale, greeted me with great customer and quickly brought in. I provided full details on what I replaced, there was no hesitation and their confidence level was reassuring. After my free courtesy ride to work, and in just a couple hours later they had diagnosed the problem... The NGK ruthenium spark plugs I purchased specifically for my vehicle were incorrect. The parts store sold me the wrong plugs, causing misfire and destroying my coils that were still in good condition. They replaced the plugs and coils, gave me the old parts to return to the parts store and finished up the job. Thank you P.A.R. For not turning me away and sending me to the dealer, finding and fixing the problem! You have gained my trust and I plan to take all my vehicles to you for repairs as needed!!!!

Precision Pleasanton is extremely honest and Knowledgeable, you can rely on anytime for your gas vehicles new or old!

Excellent customer service Very clean and sanitized environment High quality technicians Fast and on-time service.

As allows great service at Precision. They are taking great precautions with regard to Covid! Fast reliable safe service!

They always do a great job...guess that’s why I’ve been going there for years!

Precision is the top rated repair shop in my book. I’ve been taking our vehicles there for years, and they’ve always done a great job at a fair price. I trust them.

Very Reliable! I requested a replacement car to use for the day. My car was serviced! I got my car back in the afternoon! So easy! Mostly I feel confident that my car is ready for the winter months ahead.

Called, got in the next day, the day before Thanksgiving for an oil change and general inspection, they've always taken care of my 17 year old RAV4, keeping me up to date and now with their new internet memo let me see images of the two problems they found, at that point I called to let them know to go ahead on the repair, always helpful this shop l, I believe it's why I've had my car so long. Kevin, Peanut and the guys rock!

They just the best there is and I thank Bob Edgren for starting the business and making what it is today. THE BEST!!! JIM JARNAGIN