The first time I went to precision they were friendly & knowledgeable & helpful. Then I went a 2nd time and they were still very friendly, knowledgeable & helpful. Then I needed to go in for a minor service and smog test. To my surprise they were the same as when I first went to them and that is friendly, knowledgeable and very helpful. I have been scammed before on repairs so I was a little hesitant but precision has proved to me that there are honest, knowledgeable people that you can trust to repair your car. Thank you precision.