I've been coming to this shop exclusively since 1979. I trust what I'm told and trust all will be done right. I cannot complain about 1 wrong repair in these 30 + years. I began when living in Pleasanton but stayed with this shop through living in San Ramon another 10 years. Now I live even further away these last 14 years but I still have my work done with Precision Auto Repair. These people are the BEST!!! If there is a complaint at all... it is they are now so busy I have to schedule and plan ahead.