Pleasanton Auto Repair

(Translated by Google) I arrived at this place by mistake with my daughter's car on a tow truck. Mr. Ken attended to me with patience, professionalism, and above all, honesty, even though I didn't have an appointment. The company that mistakenly brought me here had given an incorrect and expensive diagnosis, but Mr. Ken honestly corrected it, resulting not only in significant savings but also in a service that gave us confidence and peace of mind. I highly recommend this place. (Original) Llegué por error a este lugar con el carro de mi hija en una grua. El señor Ken, me atendió con pasciencia, profesionalismo y sobre todo con honestidad a pesar de no tener cita con ellos. La compañía que me llevó a este lugar por equivocación había dado un diagnóstico erróneo y costoso, pero el señor Ken corrigió el diagnóstico con honestidad, dando como resultado no solo un super ahorro, sino un servicio que nos proporcionó confianza y tranquilidad. Recomiendo ampliamente este lugar.

I had my 1994 Acura Legend GS serviced. The car has 177,000 miles and has been serviced at Precision since 1977. This time I had the valve cover gaskets replaced, The EGR valve replaced and the pipes cleaned for Carbon Buildup. This EGR repair is the last known major problem for the Type II engine. I also had the front brake pads replaced, Brake Fluid Changed and a Major Service. The car is running great, Better than it has in the last two years. This also solved problenms with the Check Engine Light, Brake Light and others. As always Precision and Kevin did a great job of handling the repairs and keeping me informed.

Honest people who fix exactly what you ask for — with high quality, no games, no upselling. Highly recommend Precision Auto Repair in Pleasanton!

I highly recommend Precision Auto Repair for your auto needs! After seeing their great reviews, I decided to give them a try and was impressed by my very first interaction with Kevin and Ken. Their service is top-notch, completed to my satisfaction every time. They truly go above and beyond with excellent customer care, a comfortable waiting area, and a convenient, complimentary local shuttle. I’ve finally found an honest, reliable, and fairly priced auto shop that genuinely cares about its customers. Thank you, Precision Auto Repair!

Incredible service since the first phone call to Kevin. Very professional. Definitely a family owned vibe. You have to go see Kevin, they will take care of you.

Kevin always is friendly, great customer service and communication. I trust the Precision is not going to oversell me on what repairs are needed.

Great customer service. Ken was very helpful and gave me the information which helped and got me out of the shop with the best experience. I highly recommend precision auto shop for your auto care

Great experience! Minor service performed, lmk what potential problems to keep an eye on.No up sell. Very professional, honest and trustworthy. Definitely my go to shop!